Lost Property

All drivers look out for any items left on board our buses at the end of their shift.  They then return them back to the depot, where we update our lost property log.  These items are available for collection from our Bluestar Travel Shop, located in Castle Way, Southampton - next to bus stop BD.  For smartphones, we may require you to enter your PIN to unlock the phone to verify that you are the owner. 

If you do not collect your item within 28 days, your item will be disposed of.  Electronic items (including smartphones) are collected by ITC Reverse, they will run a check to ensure the items are not reported lost or stolen.  Once this is confirmed, they undergo data wiping and auditing. 

There isn't a charge for lost property, but a small donation to our charity of the year would be much appreciated.

Shop opening hours: