As a company, we feel it is essential to reward our colleagues for their hard work and efforts in making Bluestar the success that it is today. As a Bluestar customer, you will get the opportunity to not only nominate who you feel should be in with a chance of winning Star of the Month, but you yourself could win a prize of free travel for doing so!
Here’s how it works...
Did you receive excellent customer service while travelling with Bluestar? If so, simply complete this short nomination form with as much detail about your experience as possible. Once you click finished, your nomination will be put forward to be considered against all of our colleagus that received a nomination this month.
The winner will receive:
If you nominate the months winner you will win a week's free travel on us! This will be our way of saying thank you for helping us find our star. It's lovely to hear such positive comments about our team and often you see things that we don't get to see and we really appreciate you telling us.
Our winning Star of the Month will be announced on our social media pages and if you were one of the ones who nominated our winner you will go into a draw to win that free week's travel and we will contact you via the details on your nomination form.
Thanks for travelling with us at Bluestar and we hope to see you on board again very soon.
Mike’s outstanding customer service led to four nominations in January. A grateful customer nominated Mike following a situation where he went above and beyond to assist a vulnerable young child who had got lost on his bus. The child, who suffers from a variety of conditions, became worried, but Mike was able to calm him down and make contact with the boys mother. Mike then ensured that the child boarded the correct bus that would get him home safely.
Mike acted above his job role in ensuring the child's safety, which led him being crowned January's Star of the Month!
Adam was nominated by one of his colleagues for his outstanding customer service when an elderly, partially sighted man got off his bus and wanted to cross a busy main road. Adam spotted the potential danger, so secured his vehicle and assisted the gentleman across the road.
Adam went above and beyond to ensure the safety of one of his customers, which is why he has been crowned February's Star of the Month!
Matyas went out of his way to assist his lost customers when they vacated his bus in Eastleigh and were left stranded. He went above and beyond to ensure his customers were able to complete their journey. He gave the information they needed and helped further by alerting the driver of their next bus.
Due to this, his customers were able to get to their destination safely, which is why he has been crowned March's Star of the Month!
There is no doubt amongst the team that Michael is a very passionate and hardworking colleague, he started his journey with us as an apprentice at age 16 and has grown within his career ever since. He is always eager to get stuck in when asked to help the company and last month was no exception. Michael was asked to represent Bluestar at The Big Bang careers event, where he would be encouraging young adults to pursue a career in the transport industry. Despite the volume of attendees, his enthusiasm and professionalism shone through.
Michaels interaction with the school children and students in promoting the travel industry proved very popular with them and also the event organisers, who emailed us to say that he is 'a credit to the company'. This is why Michael he has been crowned April's Star of the Month!
We have received some wonderful feedback from a grateful grandchild regarding Rob’s fantastic customer service when assisting her grandmother. Rob carried the lady’s shopping to her seat and made her feel ‘comfortable and cared for’. When the customer reached her stop, Rob helped her from her seat, carried her bags and assisted her off of the bus. His cheerful nature ‘made her day’ and she has let us know that she thinks Rob is ‘incredible and deserves a star!’ Congratulations Rob and keep up the good work!